FAQ's
Frequently asked questiond
JetsTime offers flights across Mexico, the United States, Canada, the Caribbean, and South America.
Simply contact us via phone, email, or by filling out the form located in the section above, and our team will guide you through the booking process.
Yes, all flights include gourmet meals tailored to your preferences. Should you require specific dishes or a particular bottle of wine or spirit, please let us know in advance. Additional charges may apply for special requests.
Yes, every flight is staffed with a dedicated flight attendant to ensure your comfort and safety. While many companies exclude flight attendants on short-haul flights or in Hawker jets, we include this premium service on every journey. If you prefer to travel without a flight attendant, please inform us in advance; however, this will not reduce or alter the cost of your flight.
European passengers can enter the U.S. without a visa using the ESTA system, which is quick and simple to process online.
Yes, we specialize in flexible and on-demand private charters.
Yes, we offer transfers in armored Suburbans, Sprinters, or luxury vans upon request.
JetsTime operates with the following key certifications:
- AOC Num CDF/2012: Our official Air Operator Certificate number, ensuring compliance with aviation regulations.
- CBP Overflight Exemption #113421: Authorization to fly nonstop from Mexico, Central America, South America, and the Caribbean to the U.S., subject to aircraft performance.
- Visa Waiver Program (VWP): Approval to transport European, Chilean, and other eligible passengers to the U.S. without a visa, using an ESTA.
- DOT-OST-2021-0058: U.S. Department of Transportation authorization for foreign charter operators conducting flights within the United States.
Yes, all our aircraft interiors have been completely refurbished to meet the highest standards of luxury and modernity. While our fleet includes models from 1994, the extensive upgrades ensure an experience indistinguishable from newer jets. From sleek finishes to state-of-the-art amenities, our interiors are designed to provide the elegance and comfort you expect, making them a superior choice for discerning travelers.
